You can feel confident that your financial information will be safe and secure while shopping at ANCESTRY Store.

The Internet is a safe place to shop.
We understand that giving your credit card number online may make you nervous, but compared to other methods of retail shopping, such as mail-order catalogs and the local mall, shopping online is extremely safe.

Ancestry.com uses state-of-the-art security technology.
We have partnered with VeriSign SM to encrypt all of your credit card transactions with the strongest encryption available today. When placing an order, you will know if your transaction is in "Secure Mode" when you see this lock symbol or a similar icon appear in your browser.
If you have an older version Internet browser that does not support secure transactions or if your computer is located on a local area network behind a firewall, you may want to contact our Customer Service Center at 1-800-262-3787 to complete your order.

We keep your personal information secure and private.
None of the personal, private information that is uploaded or entered on the Ancestry.com website by individual members is viewed by Ancestry.com, or distributed to others outside of your site (except in rare cases involving reported violations of our use policies or legal statutes). In no case is the personal information about individual members sold or otherwise shared with advertisers, sponsors, partners, or other third parties. And under no circumstances is this information collected or distributed in any form without your prior knowledge and consent. For details, see our Privacy Policy.

The law protects you.
Although the chances are unlikely that your credit card information would be compromised over the Internet, it's nice to know that you are still protected by the same federal law that protects any of your credit card purchases, no matter where they are made. This law limits your liability to a maximum of $50 in charges.

If for any reason you need to speak with one of our customer service representatives about your credit card statement, ordering by phone, or if you are aware of fraudulent activities, please call us at 1-800-262-3787.